Jewelry Questions

Gold-filled jewelry contains an alloy of gold that is 100 times more abundant compared to gold plated. This thicker layer of gold in gold-filled jewelry provides superior longevity and durability, making it more resistant to damage from everyday use. Conversely, a minor scratch on a gold-plated piece can reveal the brass material beneath it.

  • Macrame pieces are made with wax coated cord, so they are water resistant and can withstand the occasional splash.
  • Gold-filled and sterling silver jewelry can get wet and won't rust or tarnish due to the water.
  • Leather may get stiff if worn in the water. However, leather necklaces and bracelets will absorb your body oil and soften up.
  • If you find your macrame pieces have gotten dusty you can rinse them in cool water and let them air dry.
  • To clean your gold-filled or sterling silver pieces use a soft cloth to buff the metal.
  • The leather in my jewelry pieces will acquire an aged patina over time. Wiping the leather with a soft cloth will help to even out color changes.

YES! Each piece is made by hand in Oceanside, California using fine metals, semi-precious gems, crystals, leather, and macrame cord.

Shipping

Yes! We offer free standard shipping to US residents on all orders over $50.

Sorry, no. At this time we only ship to the US.

Yes, we offer priority shipping. The cost is calculated at checkout.

Most packages will ship within 2 business days of ordering. In the rare event we are not able to make that deadline, we'll reach out and let you know when your order will ship.

We provide tracking numbers for all orders. We are not responsible for orders that are lost or stolen after delivery.

Returns

As a small business, I want you to be happy with your purchase. If for any reason you are unsatisfied, please contact us at thestitchalliance@gmail.com and I will try to make things right. 

Exchanges
I gladly accept exchanges, just contact me within 2 days of delivery and ship items back to me within 7 days of delivery. 

Refunds
I don't accept returns or cancellations unless the item is damaged. If the item is damaged, please contact me within 24 hours of delivery so that we can make it right. 

Exceptions / non-returnable items
We cannot accept exchanges or returns on custom orders, sale items, or gift cards.

Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

Other Questions

Yes! We participate in many local markets! Visit our Where to Buy page to see the current schedule.